Ability to communicate clearly and sensitively with vulnerable people and their families. Good listening skills. Good problem-solving abilities. Time management. A high level of patience and emotional resilience

1) Get to know them. Getting to know your team members personalities is a great way for you to judge the dynamic within the team. 2) Reward them. 3) Give them the right tools and training. 4) Set clear goals and objectives.

Yes. Character can take you to places where talent can not.That is my moto