NEXT Customer Service interview questions
Updated Apr 16, 2026Difficulty
Average
Experience
Very positive
How others got an interview
- 13%In PersonIn Person
Interview search
16 interviews
NEXT interviews FAQs
- Customer Service applicants have rated the interview process at NEXT with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 87% positive. To compare, the company-average is 73% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service roles take an average of 9 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at NEXT overall takes an average of 18 days.
- Common stages of the interview process at NEXT as a Customer Service according to 15 Glassdoor interviews include:
One on one interview: 32%
Presentation: 16%
Personality test: 16%
Drug test: 11%
Phone interview: 5%
Background check: 5%
Group panel interview: 5%
Skills test: 5%
Other: 5%
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