Job Introduction

Are you looking for the next step in your career?

Do you have a passion for delivering high-quality support and a desire to develop your leadership skills?

We are looking for a Lead Support Worker to join our teams in Wiltshire.

This role is perfect for someone who is eager to progress, gain more experience, and take on new responsibilities—without the line management duties.

As a Lead Support Worker, you will work closely with the Team Manager to help drive quality and consistency with the support we provide. You will play an active role in coordinating shifts, carrying out audits, and assessing staff competencies, ensuring that we continue to deliver outstanding care. In return, you will receive an additional 5% on your salary for additional duties, as well as the opportunity to take part in leadership training to enhance your career.

Shift Patterns

This is a 24-hour service, therefore flexibility is essential. You will be working a range of shifts including early mornings, late evenings, waking nights, sleep-ins and some weekends.

Role Responsibility

What will I be doing?

This is a hands-on job in which no two days are the same. Your duties will include:

• Train new support workers in the best practices and procedures to ensure high-quality service delivery.
• Support involvement initiatives across the home, eliciting colleague engagement as the voice of those they support, ensuring the people we support are at the heart of our ways of working.
• Complete observations of Support Workers and provide feedback and mentoring to support their development and completion of competencies
• Support colleagues in the use of assistive technology to enhance the lives of the people we support to live as independently as possible.

The Ideal Candidate

What skills and qualities do I need to have?

Whilst knowledge of learning disabilities and complex needs would be beneficial, it isn't essential. What is essential is that you have:

• Strong interpersonal skills with the ability to build rapport within the team.
• Excellent organizational skills and attention to detail
• The Ability to work collaboratively within a multidisciplinary team.
• The ability to act as a role model to new colleagues and Support Workers.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 29 days’ paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point

Attached documents

• Lead Support Worker V3.pdf