About GitHub: GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.
Locations: In this role you can work from Remote, United Kingdom
Overview: Responsibilities:

• Learns to review media that includes, but may not be limited to: images, videos, audio, URLs, and text-based content, based on guidelines and policies. Performs moderate complexity content moderation tasks relevant to their specialty area (technical, legal, general abuse) on highly sensitive material (e.g., malware, phishing, intellectual property, private information removal, hate speech, harassment, disruptive content, spam) to identify and block access to content that violates GitHub's Terms of Service. Identifies connections between reviewed content and multiple guidelines and reference materials to determine and recommend appropriate response, with direction from others. Builds an up-todate understanding of guidelines to identify potential issues or trends. Attends calibration sessions with team members to ensure alignment with current guidelines. Adheres to GitHub's privacy policy related to utilizing and working with data. Only accesses data from approved GitHub sites.

• Checks ticketing queue and content moderation queue to determine their assignments and prioritization with supervision from a manager or experienced team member. Uses in-house and/or third-party tools (e.g., moderation). Receives instruction on the requirements and specifications of the projects/tasks and completes processes based on those guidelines, policies, and work instructions. Collaborates as directed with other teams and ensures their work is completed.

• Supports engagements/projects with guidance from senior colleagues or a manager or Program Manager.

• Receives work instructions and guidance from others. Raises questions about guidelines and instructions and seeks clarity from experienced peers. Supports continuous improvement in processes, guidelines, procedures, policy, and work instruction.

• Reports issues and submits enhancement requests to tooling teams to support improvement efforts, under guidance from experienced peers and/or a manager.

• Participates in team wellness programs, maintains self-awareness and emotional maturity to take ownership of a personal wellness plan, and supports a resilience and wellbeing focused culture.

• Learns to influence stakeholders to gain buy-in for projects and initiatives. Assists with producing collateral (e.g., proposals, strategy walking deck, internal and external pitch content) to ensure the business objectives are met. Follows a rhythm of business (ROB) during plan execution to ensure global alignment, as directed by others.

• Responds to internal and/or external reports and escalations by gathering information on why a decision was made and reports this to the customer. Escalates unresolved issues to others on their team, their manager, and/or Corporate, External, and Legal Affairs (CELA), as appropriate. Learns how to prioritize escalations based on a need to improve GitHub's products and avoid potential impact and risk.

Qualifications:

• 1+ year(s) experience writing and reviewing JavaScript

GitHub Leadership Principles:

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are: GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.
EEO Statement: GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!