Does Boden pay their employees well?

According to anonymously submitted Glassdoor reviews, Boden employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Boden. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Boden?

47% of Boden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Boden 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Boden?

Customer Service Representative (24) , Designer (9) , Assistant Merchandiser (7) , Buying Administrative Assistant (6) , Marketing (6) , Merchandiser (6) , Merchandising Administrative Assistant (6) , Assistant Buyer (5) , Buyer (5) , Customer Service Advisor (5) , Buyers Administrative Assistant (4) , Administrative Assistant (3) , Art Director (3) , Customer Service (3) , Merchandising (3)

What are the pros of working at Boden according to real employee reviews?

"Clothes are nice and some nice people" ((in 64 reviews)); "Office is lovely" ((in 22 reviews)); "great teams to work in getting to know lots of people across the business" ((in 20 reviews)); "colleagues were great" ((in 13 reviews)); "Free toast and lots of drink choices at the coffee stations." ((in 13 reviews))

What are the cons of working at Boden according to real employee reviews?

"Undervalued and underpaid.Line management poor" ((in 25 reviews)); "Low pay and Customer Service is not for everyone." ((in 21 reviews)); "You will on multiple occasions walk up to a managers desk to find them kicked back and playing on their phone, or having a conversation with another manager about how cute their dogs are." ((in 12 reviews)); "Low salary" ((in 12 reviews)); "No training on new programs / software expected to know their backward systems within your week." ((in 11 reviews))

Boden reviews

3.0

47% would recommend to a friend

(361 total reviews)

Johnnie Boden

69% approve of CEO

57% positive business outlook

Ratings by category

3.2

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.7

Senior management

2.7

Career opportunities

Boden has an employee rating of 3.0 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Boden employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

361 reviews

5.0

Feb 6, 2026

What a lovely company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are genuinely great! Friendly, supportive, and collaborative. There’s a real sense of teams working with each other rather than in silos, which is surprisingly rare and makes a huge difference day to day. Cross-functional collaboration is strong, and you feel like everyone is pulling in the same direction. The brand itself is beautiful and thoughtfully executed, and that extends to the offices, which are stylish, well-designed, and inspiring places to work. Overall, this is a forward-thinking company that takes time to make considered decisions rather than rushing, which creates a sense of confidence and trust in the leadership and direction of the business.

Cons

Some benefits only available to more senior colleagues.

Boden Response

3mo

Thank you for the lovely feedback. We are really happy you are enjoying your experience at Boden, and hope this continues throughout your time here!

5.0

Nov 25, 2025

Great company

Assistant buyer

Recommend

CEO approval

Business Outlook

Pros

Lovely people, clothing allowance, professional environment, beautiful clothes

Cons

Not enough opportunity to grow

Boden Response

6mo

Thank you for the feedback. We are happy to hear that you appreciate the people and the wider working environment at Boden, and we take on board your comments in terms of progression opportunities.

5.0

Oct 1, 2025

My role keeps me engaged & I feel supported and valued by my manager.

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

-The management team (director, head, and lead manager) are super supportive and approachable. -Good career progression – both myself and team have been promoted in the last couple of years -Good perks - the clothing allowance has saved me loads of money -Sample sales -Free toast, fruit, squash, coffee, and tea -Friendly team across all levels, making it a really nice place to work

Cons

-Time feels tight around major sign offs but outside of that work life balance is good

Boden Response

7mo

We greatly appreciate your feedback and responses. We're very happy that you feel engaged and supported in both your role and within your team. If you would like to share any additional feedback, please contact the TA team.

Viewing 1 - 3 of 361 Reviews

Jobs at Boden

Personal Assistant - 12 Month FTC

Senior Graphic Designer

United Kingdom

View job

Boden

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What a lovely company!

Great company

My role keeps me engaged & I feel supported and valued by my manager.

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