Computershare Customer Service Representative ComputerShare reviews

1.5

Be the first to recommend this company

(4 total reviews)
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Stuart Irving

Not enough data to show CEO approval

Reviews by job title

4 reviews
1.0
Oct 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Good coworkers, good pay, and some good supervisors

Cons

Unorganized, overworking agents, just terrible mentally exhausting

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Computershare Response
3y
Thanks for your feedback - We appreciate your comments and will take them on board. Thank you for your hard work during your time with us and we wish you the best of luck in the next steps of your career.
2.0
Jan 2, 2022
Recommend
CEO approval
Business Outlook

Pros

The only decent thing about the job are the colleagues Overall skills and experiences learned

Cons

Pay. Expectations to deal with customer request within a literally few minutes if a more complex issue an takes more time you will be mark down on you score. Quantity over quality policy leading to returned calls from disappointed customers.

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Computershare Response
4y
Thank you for your review, we agree that it's our people that help to make Computershare such a great place to work. Delivering an exceptional service and creating a supportive environment for our teams are very important to us, we continually review how we can improve and will take your feedback on board. Wishing you every success with the next steps in your career journey.
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