Decathlon reviews

4.0

79% would recommend to a friend

(4,523 total reviews)
avatar

Javier López

83% approve of CEO

61% positive business outlook

Decathlon has an employee rating of 4.0 out of 5 stars, based on 4,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Decathlon employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Feb 18, 2015
Recommend
CEO approval
Business Outlook

Pros

-Lots of responsibility very early on in your career. Fantastic stepping stone to move on to better companies and further opportunities. -Some good working relationships harboured more out of dealing with adversity. -Some very good store sports advisors that are enjoyable to work with. -Ability to recruit and develop own team . -Ability to make decisions that heavily influence the performance of the store and department. -Work with a great variety of sports products.

Cons

-No Development plan , the 'graduate scheme' is not in any way a graduate scheme as there is no plan in place for you. This is simply a graduate job. -You never hear about promotional opportunities until the positions are given away, it is not a meritocracy and instead is about who you know rather than what you know. Align this to the fact that only 2-3 Assistant store managers become available every year promotional opportunities becoming very sparse. -It is a very disorganised company with very bad communication, you will find you are constantly solving the problems created by the people in head office and not communicated. - The new price drop system has resulted in more pressure being put on staff and management to deal with more quantities and to be more productive. So there is a heavy reliance on managers to do everything on their departments; this means stocking shelves, tidying hundreds of thousands of products constantly and completing daily tasks. This leaves very little time to complete the jobs we are hired for such as merchandising, recruitment , staff development and overall commercial functionality. -The bonus scheme is very often unattainable. -The staff discount is low at 20% and only on products at full price. -Pay is very poor in relation to the responsibility that you hold. I have managed multi million pound departments to growth and in three years have had no pay increase above the £18000 basic starting salary. -Work life balance is non existent and working Saturdays is compulsory. You must work 45+ hours a week minimum. They say they want active sporty people then give you no time to be active and sporty.

1.0
Jul 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of responsibility from day one. The products are fantastic. Customer service is high priority.

Cons

You will do well to find a more stressful job; they are ruthless employers. Decathlon (at least in the UK) operates using a 'sink or swim' policy, which means very little support from higher management. They are obsessed with targets, to an unhealthy and unhelpful degree. I can only speak about the store I worked in but from talking to other managers it's clear that these things are common in the UK. Work-life balance is non-existant. No matter how organised you think you are, you will end up working way over the 39 hours a week. Lunch hour is unpaid. When calculated as an hourly wage the pay is terrible, which is incredibly demotivating. The level of training you receive is few and far between. As somebody who loves sport and enjoys leading people I thought I would be a good fit for Decathlon. How wrong I was. Your sense of self-worth will plummet. All of the managers in my store (6) have now left Decathlon with the same bitter taste in their mouth. The brutal and target based nature of the company will change you into somebody you're not. Decathlon can very quickly hang you out to dry and their attitude to the sales assistants (i.e. minimum wage staff) is appalling. It may sound like a good way to get yourself on the career ladder and to get some experience. It's not. You will be so tired from the work that you won't have the energy to apply for other jobs and you end up trapped. Retail management is a poor game to be in and Decathlon is worse than the supermarkets. You are under a lot of pressure to reduce the hours spent in your department, which means that, rather than manage, you are basically doing the job of a sales assistant but with a few extra responsibilities. They give all this talk about putting the customer first and supporting local sports clubs, etc; they genuinely don't care. The targets and pressure from higher management are so high that they only care about profit, nothing else. It's a shame because the products are fantastic value. I would avoid working at Decathlon (especially in a management role) at all costs. I'm not a stressful person but I found it difficult to enjoy days off knowing I was returning to Decathlon.You may have to come in on one of your days off due to staff calling in sick. What kind of life is that?

1.0
Jan 5, 2015

Great in Theory, Bad in Practice.

Recommend
CEO approval
Business Outlook

Pros

Great concepts and ideas as a company. Recruitment process is effective at taking on like-minded, hard working people. Initially within my employment it felt like there was plenty of opportunity and the energetic atmosphere made up for the minimum wage salary. The products are innovative and easy to get passionate about because they are exactly what they appear to be, thus making it very enjoyable to sell to the public if you work in retail sector. There are some great perks also, employee discount and there are plenty of opportunities to get involved in sport.

Cons

The recruitment is misleading as it emphasises on opportunity even from entry level, however there is a severe bottle-neck when it comes to progressing within the company. Progression depends more on how long you have been in the company and who you know rather then your ability or work quality. Management is very poor and lacks basic communication which leads to massive losses and bad atmosphere/morale. As most stores operate independently, retail workers often suffer (lack of hours or bonus) if their particular store does not make a profit. Has a good training program but it is not very well implemented. There is a poor work-life balance, especially if you work in a store.

avatar
Decathlon Response
11y
Hi there! I see you are a current employee in the UK. Please do contact Anne or Sarah to talk through your points. We can be available face to face, on google hang-outs, skype, phone - whatever works best. A lot of what you are saying is the complete opposite of the Decathlon philosophy. We are keen to ensure the philosophy is a reality - come talk to us !
Viewing 1 - 3 of 4,523 Reviews

Glassdoor has 12,793 Decathlon reviews submitted anonymously by Decathlon employees. Read employee reviews and ratings on Glassdoor to decide if Decathlon is right for you.