Lack of respect and job security for employees. - Customer Service Agent Equiniti Employee Review

Thank you for such a positive review. We’re delighted to hear you enjoyed your role and felt supported by your team leads. It’s great to know your experience was a positive one, and we appreciate the contribution you made during your time with us. We wish you every success going forward.

Thank you for your feedback and for your continued commitment over the past several years. We’re pleased to hear that flexible working has been a positive aspect of your experience. At the same time, we take your concerns around career progression and recognition seriously. We are actively working to strengthen internal mobility, development pathways, and ensure that long-tenured colleagues feel valued and supported. Your feedback is important and will help shape ongoing improvements.