Sales culture dying - Anonymous employee Pax8 Employee Review

2.0
Feb 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a great place to work where people were appreciated and knew what they had to do to be successful. Nice office environments and there are some excellent members of the team.

Cons

Completely unrealistic targets, toxic and out of touch senior leadership, expectations that are unfair, awful communication. No honest feedback wanted, no retainment strategy for partners or employees. False promises made all the time. HR provides employees with no support. Big losses from the sales team likely this year.

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Pax8 Response
1y
Thank you for taking the time to share your feedback, even thoug this was tough to read. I'm sorry to hear you're feeling so disillusioned. At Pax8, we strive to create a supportive and rewarding environment where our team members feel valued and set up for success. In sales in particular, we back this up with dedicated revenue enablement trainers and coaches at the disposal of all sellers who are looking to keep up with the changing technology and sales landscape. I acknowledge that change can be challenging, We are unapologetic in our commitment to healthy high performance as we want everyone to feel like they are part of a winning team and as we continue to evolve and grow, we are focused on ensuring our goals, communication, and support structures align with the needs of our people. Setting ambitious targets is part of our commitment to driving success, but we also recognize the importance of realistic expectations, clear guidance, and continuous improvement in leadership communication. We take concerns about culture, leadership, and employee support seriously. Honest feedback delivered with the aim of helping us improve is essential in helping us grow, and we encourage open dialogue through our internal channels such as our Open Door sessions, 1:1s or your People Business Partner. If you have specific suggestions or experiences you’d like to share, we’d welcome the opportunity to listen and learn. We appreciate your contributions to Pax8 and remain committed to fostering a culture where every team member feels supported and part of a winning team.

Explore other reviews about Pax8

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pax8 is awesome! It's a very diverse culture both professionally and personality-wise and they care!

Cons

I really don't have any cons!

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Pax8 Response
1mo
Thank you for taking time to leave a 5 star review! We're thrilled to hear that you're enjoying your time with us - we are equally thrilled to have you on the team!
2.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong individual contributors who are partner-centric. New office is nice for hybrid work.

Cons

What was once a strong culture has eroded significantly due to poor leadership, misaligned talent in key roles, and a chronic lack of strategic direction and communication. Tenure or relationships are rewarded over competence, and those at the top protect each other — even when decisions have negatively impacted the business and/or partners. People are treated as revenue-generating assets, not human beings. Leadership is so deeply disconnected from the real problems that have persisted for years.

1
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Pax8 Response
1d
Thank you for taking the time to share your feedback. We’re really pleased to hear that our people, partner focus, and hybrid workspace stood out positively for you—these remain core to who we are. We also recognise that maintaining a strong culture as we grow takes ongoing focus. We continue to invest in strengthening leadership capability, improving how we communicate and align on strategy, and creating more consistent ways for feedback to be heard and acted on across the business. We know there’s always more to do in these areas, and insights like this play an important role in helping us improve and we hope you took time to share this feedback internally via leadership or our anonymous channels whilst you worked with us. We appreciate you sharing your experience and wish you all the best for the future.
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