Question 1

Is HM Revenue and Customs a good company to work for?

Accepted Answer

HM Revenue and Customs has an overall rating of 3.9 out of 5, based on over 3,260 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 73% of employees would recommend working at HM Revenue and Customs to a friend and 59% have a positive outlook for the business. The best reviews about HM Revenue and Customs have been left by employees working as Data Scientist, Fraud Investigator and Business Analyst.

Question 2

Does HM Revenue and Customs pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, HM Revenue and Customs employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at HM Revenue and Customs. This rating has improved by 6% over the last 12 months.

Question 3

How satisfied are employees working at HM Revenue and Customs?

Accepted Answer

73% of HM Revenue and Customs employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HM Revenue and Customs 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

Question 4

What are the top reviewed jobs at HM Revenue and Customs?

Accepted Answer

Compliance Officer (151), Administrative Officer (127), Customer Service Representative (82), Administrative Assistant (81), Compliance Caseworker (68), Tax Specialist (60), Customer Service Advisor (57), Civil Servant (56), Customer Service (56), Project Manager (47), Assistant Officer (44), Business Analyst (39), Executive Officer (38), Admin Officer (33), Officer (33)

Question 5

What are the pros of working at HM Revenue and Customs according to real employee reviews?

Accepted Answer

"Good work life balance and understanding" ((in 251 reviews)); "Good pension and job flexibility" ((in 176 reviews)); "There are many great people to work with and a general acceptance of good ideas when these are put forward." ((in 116 reviews)); "The HMRC offer flexible working and I am currently fully home based which suits my situation as a working parent." ((in 114 reviews)); "Great support and colleagues." ((in 109 reviews))

Question 6

What are the cons of working at HM Revenue and Customs according to real employee reviews?

Accepted Answer

"Low pay compared to private sector Bad IT systems Constant changes not always for the best" ((in 166 reviews)); "and management is poor" ((in 147 reviews)); "Training is poor" ((in 133 reviews)); "Senior managers too interested in looking good than ensuring service delivery is up to scratch." ((in 72 reviews)); "Bullying is rife and mentality is very dog eat dog." ((in 30 reviews))

Question 7

What are the top reviewed HM Revenue and Customs locations?

Accepted Answer

London, Manchester, Birmingham, Leeds, Newcastle upon Tyne, Liverpool, Cardiff, Nottingham, Glasgow, Edinburgh, Belfast, Bristol, Stratford, Salford, East Kilbride, Croydon, Telford, Newcastle, Washington, Bradford, Preston, Portsmouth, Leicester, Bathgate, Southend-on-Sea, Worthing, Manchester City Centre, Dundee, Leeds, Cumbernauld

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