Does Hyperoptic pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyperoptic employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Hyperoptic. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hyperoptic?

56% of Hyperoptic employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyperoptic 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hyperoptic?

Customer Service Representative (16) , Engineer (11) , Business Development Executive (10) , Manager (8) , Project Manager (8) , Network Splicer (6) , Project Engineer (6) , Customer Service (5) , Customer Service Agent (5) , Director (5) , Fibre Engineer (5) , Field Team Manager (5) , Lead Fibre Engineer (5) , Sales (5) , Sales Associate (5)

What are the pros of working at Hyperoptic according to real employee reviews?

"Great people and can do attitude" ((in 43 reviews)); "Great atmosphere and colleagues." ((in 29 reviews)); "Good benefits, a lot days off" ((in 16 reviews)); "Work life balance is good" ((in 12 reviews)); "From time to time good bonuses which come quarterly." ((in 8 reviews))

What are the cons of working at Hyperoptic according to real employee reviews?

"Bad management" ((in 25 reviews)); "The salaries are low, and the working conditions have been deteriorating year after year." ((in 15 reviews)); "Managers haven’t got a clue." ((in 15 reviews)); "functions only exists because the leadership team have allowed and enabled it." ((in 9 reviews)); "no clear career progression for sales" ((in 9 reviews))

Hyperoptic reviews

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3.4

56% would recommend to a friend

(62 total reviews)

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

62 reviews

Reviews about "Compensation"

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2.0

Mar 31, 2026

Could be better, but gone down hill

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great people, pay on time and good holiday pack

Cons

Lack of development and career progression, Exec team is awful (apart from the CEO) wrong people getting promoted to management.

Hyperoptic Response

3w

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has declined and appreciate you calling out concerns around development, progression, and management decisions. It’s encouraging to hear that you value your colleagues, as well as the pay and holiday allowance. At the same time, your comments highlight areas where we need to strengthen our approach, particularly in supporting career growth and ensuring consistent experiences across locations. We’re continuing to focus on improving in these areas, and your feedback helps shape where we direct our efforts. Thank you for sharing your perspective, The Culture & Engagement Team

5.0

Mar 30, 2026

Nice place

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Friendly bunch with a nice office. Offers bonus.

Cons

Startup vibe which can be a con for some.

Hyperoptic Response

3w

Thank you for taking the time to share your feedback. It’s great to hear that you’ve had a positive experience. Your input helps us understand what’s working well and how we can continue to build a culture and environment where people can perform at their best. If you’d like to share anything further, please feel free to connect with your Employee Voice Champion or your Line Manager. Thank you again for your feedback, The Culture & Engagement Team

1.0

Mar 29, 2026

It's not a good company to work for.

Service & repair engineer

Recommend

CEO approval

Business Outlook

Pros

Private pension and annual leave

Cons

They find excuses not to give raises or pay bonuses. You can be fired without severance pay at any time while working at this company. It's not a good company to work for.

Hyperoptic Response

3w

Thank you for sharing your feedback. It’s good to hear that you value the benefits at Hyperoptic, and we appreciate you highlighting concerns around pay, bonuses, and job security. These are important areas, and we’re committed to making fair and transparent decisions as we continue to improve. Your feedback helps us understand where we need to focus our efforts. If you’re open to sharing more detail or would like to discuss this further, please reach out to your Employee Voice Champion, your Line Manager, or your HR Business Partner.

Viewing 1 - 3 of 62 Reviews

Jobs at Hyperoptic

Employee Relations & Policy Manager

Head of Health & Safety

Hammersmith, England

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Director Risk & Compliance

Hyperoptic

Hyperoptic reviews

Ratings by category

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Reviews by job title

Reviews about "Compensation"

Could be better, but gone down hill

Nice place

It's not a good company to work for.

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