Is Ocado Logistics a good company to work for?

Ocado Logistics has an overall rating of 3.2 out of 5, based on over 1,316 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 48% of employees would recommend working at Ocado Logistics to a friend and 33% have a positive outlook for the business. The best reviews about Ocado Logistics have been left by employees working as Customer Service , Area Coordinator and Area Manager .

Does Ocado Logistics pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Logistics employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Ocado Logistics. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Ocado Logistics?

48% of Ocado Logistics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Logistics 2.8 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Ocado Logistics?

CSTM Delivery Driver (364) , Personal Shopper (120) , Warehouse Operative (63) , Customer Service Team Member (61) , Delivery Driver (60) , CSTM (59) , Warehouse Worker (48) , CTSM Delivery Driver (37) , Driver (33) , Area Manager (18) , Ocado Delivery Driver (18) , CSTM (Driver) (17) , Customer Service Team Member (Delivery Driver) (16) , Picker/Packer (15) , Team Manager (15)

What are the pros of working at Ocado Logistics according to real employee reviews?

"And good pay" ((in 110 reviews)); "good people and workload good" ((in 42 reviews)); "Good benefits and good earnings if you work overtime." ((in 34 reviews)); "The staff are friendly and approachable." ((in 23 reviews)); "The training is good, first 4" ((in 21 reviews))

What are the cons of working at Ocado Logistics according to real employee reviews?

"Long hours and not paid enough" ((in 56 reviews)); "Bad management, they don’t care for staff, and only see you as a number or statistic" ((in 54 reviews)); "The managers have to report to HR with everything so are unable to make on the ground decisions." ((in 53 reviews)); "Low salary for hard work compared to other warehouse" ((in 19 reviews)); "long hours boring far long" ((in 17 reviews))

What are the top reviewed Ocado Logistics locations?

Hatfield , London , Erith , Tamworth , Wimbledon , Andover , Purfleet , Leeds , Bristol , Sheffield , Enfield , Weybridge , Manchester , Bicester , West Drayton , Luton , Crawley , Milton Keynes , Dagenham , Park Royal , Knowsley , Peterborough , Ruislip , Walthamstow , Birmingham , Welwyn Garden City , Dartford , Avonmouth , Merton , Birstall

Ocado Logistics reviews

3.2

48% would recommend to a friend

(1,276 total reviews)

Tim Steiner

43% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,276 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Ocado Logistics has an employee rating of 3.2 out of 5 stars, based on 1,276 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Apr 23, 2026

Hsjd

Customer service

Recommend

CEO approval

Business Outlook

Pros

Work life balance and flexible hours

Cons

Can have bad work hours

Ocado Logistics Response

1mo

Thank you for taking the time to leave a 5* review! We’re glad you enjoyed being part of our Customer Service team. It’s great to hear that flexibility and work-life balance stood out positively during your time with us. We appreciate your honest comments around working hours and will ensure they are seen by the relevant team. Thanks again for sharing your review.

5.0

Apr 16, 2026

Warehouse Manager/Supervisor

Manager

Recommend

CEO approval

Business Outlook

Pros

Great team, great set of line management too

Cons

None that i can think of

Ocado Logistics Response

1mo

Thank you for taking the time to leave a review, we appreciate your feedback. We’re glad that you enjoy being part of the team in Bicester, and it’s great to hear you’ve had such a positive experience with your team and line management. It’s our exceptional people that make us an exceptional business. Thanks for all your hard work!

5.0

Mar 31, 2026

Very good. Easy

Cstm delivery driver

Recommend

CEO approval

Business Outlook

Pros

Easy work, no stress. 4 day week and good overtime

Cons

Xmas rota could be released more in advance.

Ocado Logistics Response

2mo

Thanks for taking the time to share your feedback – it’s great to hear you’re enjoying the role. We’re really pleased that the work, flexibility and team setup are working well for you, and that you’re finding it a positive, low-stress environment overall. We also appreciate your comment around the Christmas rota. That kind of feedback is really helpful as we look at how we plan ahead and communicate more clearly during busier periods. Thanks again for sharing, and for the contribution you’re making to the team.

Viewing 1 - 3 of 1,276 Reviews

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Ocado Logistics

Ocado Logistics reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Hsjd

Warehouse Manager/Supervisor

Very good. Easy

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