Does Ocado Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, Ocado Retail employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Ocado Retail. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Ocado Retail?

64% of Ocado Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ocado Retail 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Ocado Retail?

Customer Service Representative (22) , Delivery Driver (19) , Customer Service Advisor (18) , CSTM Delivery Driver (15) , Contact Centre Advisor (10) , Buying Manager (8) , Contact Center Agent (8) , Customer Service Team Member (8) , Buyer (6) , Driver (6) , Warehouse Operative (6) , Customer Advisor (5) , Customer Hub Advisor (5) , Customer Service (5) , Personal Shopper (5)

What are the pros of working at Ocado Retail according to real employee reviews?

"The pay is okay and the people are great!" ((in 27 reviews)); "Some good benefits and supplier freebies" ((in 25 reviews)); "Easy to get into and good pay" ((in 21 reviews)); "very smart and friendly colleagues" ((in 20 reviews)); "Great team and manager." ((in 14 reviews))

What are the cons of working at Ocado Retail according to real employee reviews?

"You could become a manager." ((in 10 reviews)); "long hours and shift changes" ((in 9 reviews)); "Very poor work life balance and awful shift patterns." ((in 6 reviews)); "Shift work" ((in 3 reviews)); "Outside of London, career progression good but not often" ((in 3 reviews))

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Ocado Retail

Ocado Retail reviews

Compare reviews

3.6

64% would recommend to a friend

(327 total reviews)

Hannah Gibson

75% approve of CEO

53% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Culture & values

3.2

Career opportunities

3.1

Senior management

Ocado Retail has an employee rating of 3.6 out of 5 stars, based on 327 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

327 reviews

5.0

Jun 2, 2026

Amazing team and culture for learning and growth

Talent executive

Recommend

CEO approval

Business Outlook

Pros

Amazing team that helped me learn more as junior. Would recommend to anyone. Culture is amazing as well.

Cons

No cons when I was there

5.0

Apr 2, 2026

Nice working atmosphere!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people,nice enviroment and benefits are very good.

Cons

little far from london, nothing around the office.

Ocado Retail Response

2mo

We really appreciate you sharing your experience with us! It’s wonderful to hear that you’re enjoying your time at Ocado Retail.

5.0

Mar 21, 2026

Great culture and people!

Senior associate

Recommend

CEO approval

Business Outlook

Pros

I really enjoy working here and I would definitely recommend Ocado Retail as a workplace. Great people, great benefits, lots of support! Work Life Balance is amazing!

Cons

Career progression is quite slow unless you change departments.

Ocado Retail Response

2mo

Thank you for your kind words! We’re so glad to hear of your positive experience at Ocado Retail.

Viewing 1 - 3 of 327 Reviews

Jobs at Ocado Retail

Supply Chain Data Coordinator (12 Month FTC)

Hatfield, East of England, England

£32K - £62K /yr

(Glassdoor est.)

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Product Marketing Manager

Hatfield, East of England, England

£44K - £108K /yr

(Glassdoor est.)

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Change Manager (12 Month FTC)

Hatfield, East of England, England

£42K - £66K /yr

(Glassdoor est.)

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Finance Manager - Network & Property

Hatfield, East of England, England

£70K - £84K /yr

(Glassdoor est.)

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Senior Conceptual Designer

Hatfield, East of England, England

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