Does Phoenix Learning & Care Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Learning & Care Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Phoenix Learning & Care Group. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Phoenix Learning & Care Group?

68% of Phoenix Learning & Care Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Learning & Care Group 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Phoenix Learning & Care Group?

Residential Support Worker (4) , Support Worker (4) , Teacher (3) , People Services Administrator (2)

What are the pros of working at Phoenix Learning & Care Group according to real employee reviews?

"People you work with are great people and mostly have great passion for the job." ((in 4 reviews)); "The culture is welcoming, collaborative, and built on mutual respect — you truly feel like part of a team that wants you to succeed." ((in 2 reviews))

What are the cons of working at Phoenix Learning & Care Group according to real employee reviews?

"long hours as to be expected in care." ((in 3 reviews)); "Management don't care about you, you're just a number to them" ((in 3 reviews))

What are the top reviewed Phoenix Learning & Care Group locations?

Tiverton , Bristol , Plymouth , Dawlish , Thatcham , Wales , Torpoint , Barnstaple , Newton Abbot , Exeter

Phoenix Learning & Care Group reviews

3.8

68% would recommend to a friend

(25 total reviews)

Jonathan Pain

93% approve of CEO

73% positive business outlook

Ratings by race ethnicity

Race / Ethnicity

Phoenix Learning & Care Group has an employee rating of 3.8 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Learning & Care Group employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

25 reviews

5.0

May 5, 2026

Supportive environment with great benefits, but limited progress

Hlta

Recommend

CEO approval

Business Outlook

Pros

The school truly values its employees, offering a solid benefits package including private healthcare, a cycle-to-work scheme, and various retail vouchers that help with the cost of living. Beyond the perks, there is a clear focus on career progression, with management actively encouraging staff to take on specialised training and leadership responsibilities. While the daily work is high-energy and demanding, the investment in staff development and the comprehensive benefits make it a supportive environment for long-term growth in the SEN sector.

Cons

Can be hard to progress in some areas

5.0

Mar 12, 2026

A caring organisation with a passion for people

Speech and language therapist

Recommend

CEO approval

Business Outlook

Pros

Phoenix is an organisation that really has the people we support at its heart. Phoenix values team members and the organisation's HEART values are not just words; it's how people act. They also invest in high quality induction and training for all staff. Senior managers know the jobs ask a lot and they have your back. Phoenix has a neurodivergence affirming culture. They genuinely care about your mental health and work life balance. If you like their values I would recommend them as an employer.

Cons

Not much. The sickness policy could be more generous and compassionate.

5.0

Mar 9, 2026

Good place to work

Support worker

Recommend

CEO approval

Business Outlook

Pros

Friendly staff, love working with the people we support, can be fun when you take adults out on activities and see the difference good support can make to someones life

Cons

management can be hard to reach and not very present in the people you support's life as well as staff. long hours as to be expected in care. not much time to have a break on your own - expected to eat with people you support

Viewing 1 - 3 of 25 Reviews

Jobs at Phoenix Learning & Care Group

Join the Founding Team at Havencross– a new School by Phoenix Learning & Care Group (All Roles)

Manchester, England

View job

Payroll & Pensions Officer

Tiverton, North West England, England