Right at Home UK reviews

4.0

74% would recommend to a friend

(113 total reviews)
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Lucy Campbell

76% approve of CEO

62% positive business outlook

Right at Home UK has an employee rating of 4.0 out of 5 stars, based on 113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Right at Home UK employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

113 reviews
1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay arrived on time nothing else to say about the company was a bad experience in my life

Cons

Poor communication from management, Insufficient support for new starters, Dismissed after only 25 working days, No fair opportunity to prove myself, Weak onboarding process, Lack of job security, Poor workforce planning, Expectations were not clearly explained, Training felt rushed and inadequate, Management said they “didn’t have the time”

1.0
Mar 20, 2026

Its not worth it....

Recommend
CEO approval
Business Outlook

Pros

I am afraid there is nothing positive about this company, its a one way street where all the benefits are with the company itself.

Cons

The entire risk is with the employee. Employees must use their own vehicle and receive mileage compensation of approximately 40p plus a small additional amount as this is not uniform for all employees. They are also not paid for the time spent driving to and from clients, which increases the risk in congested traffic or road diversions. Consequently, employees must cover the cost of their vehicle including repairs, tyres, fuel and general maintenance. The current situation is that employees are charged approximately 10p more per litre of fuel without any compensation for this as it is not their fault. This further emphasises the financial risk they are taking. For example, if an employee is paid £15 per hour, they are only compensated for 45 minutes per client. The time spent travelling between clients can be 30 minutes or more, resulting in a significant loss of income. In the end, they may only earn £5-7 per hour. My advice is that this role is not worthwhile, even for those in desperate circumstances. Furthermore, employees responsible for route planning should consider alternative employment as their performance is inadequate. There are many more negative aspects, but this review would be excessively lengthy.

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Right at Home UK Response
2w
We’re sorry to read that this was your experience. We value feedback from both current and former team members and take concerns like these seriously. As we’re unable to identify your details from this review, please get in touch with your local office to discuss your concerns further, so we can better understand your experience. Thank you.
2.0
Feb 6, 2026

They're ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The cost of transport is refunded

Cons

Training is bare and you get very little support on solo calls

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Right at Home UK Response
2w
Thank you for taking the time to leave a review. Supporting our care professionals is extremely important to us, and feedback like this helps us identify where improvements can be made. We wish you all the best for the future.
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Glassdoor has 116 Right at Home UK reviews submitted anonymously by Right at Home UK employees. Read employee reviews and ratings on Glassdoor to decide if Right at Home UK is right for you.