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      Simply Business

      Acquired by Travelers

      Engaged Employer

      Simply Business reviews

      3.6

      57% would recommend to a friend

      (306 total reviews)
      avatar

      David Summers

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      306 reviews
      5.0
      May 13, 2026

      Great team culture with supportive benefits, but collaboration can be tricky

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I feel part of a great team here, I’m surrounded by people who genuinely are here to make a difference. In addition to the usual benefit offerings there are great benefits that are easy to take for granted - food and soft drinks always available in the hubs, company trips abroad, annual awards event, and an annual Wellfest with focuses on social, financial, physical and mental health. SB does a lot of things well.

      Cons

      It helps to have an internal network to get things done as processes for cross department collaboration can be hard to understand (or non existent)

      avatar
      Simply Business Response
      1mo
      Thanks for taking the time to leave us a review! It’s great to hear that you feel part of such a talented team and that you’ve been making the most of our benefits, from Wellfest to our hub perks. We appreciate your advocacy for the business; we aim to positively champion our achievements and support one another at every opportunity. We’re glad you feel surrounded by people who are genuinely here to make a difference. We’re committed to being upfront and honest about how we can better connect our teams to get things done. We appreciate your advice as we continue to refine how the wider business works together to support the small business cause.
      5.0
      May 1, 2026

      Innovative culture with great career development opportunities

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The work is interesting and there is a culture of innovation and experimentation across the business. As it's an insurtech company there is, of course, a focus on AI but it's not solely about this. - I had great career development at SB and left having had two secondments, with one turning into a permanent role. I was also supported to develop my career in terms of a professional qualification. - Due to my secondments I had a few different managers in my time at SB and felt supported by them. - If you are willing then there are often opportunities to get involved in wider SB life and even though I wasn't in a technical role I joined a hackathon team last year. - There is a genuine sense of care and community and I worked with some awesome people. - On the whole the benefits are good and having PMI was really valuable for me.

      Cons

      The nature of the business means there will always be some form of change going on. If you aren't comfortable with a little bit of ambiguity you might find it hard.

      avatar
      Simply Business Response
      2mo
      Thank you for sharing your thoughtful review. We are delighted to hear about your positive experience at Simply Business and your impressive growth during your tenure. We wish you all the best in your future endeavors.
      5.0
      Feb 20, 2026

      Incredible culture!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's a reason I've stayed at Simply Business 8 years. They hire great people and it's honestly a joy to come to work when you get to work with such talented and hard working people - there is a culture here that is hard to beat. As a part time employee I've never been made to feel that my contribution is any different to full time employees and I've been given the freedom to work as I need to. It's not rocket science that if you get flexibility you'll give more in return. Also particularly love the way they have embraced AI - I've personally learnt so much in the past year or so. Thank you Simply Business and keep up the great work!

      Cons

      There are some expectant people who look to the good old days and always compare and want to see the negatives of what the company is like now (there are very few) or believe the grass is greener elsewhere. The company is at a different stage of growth now and those people need to make a choice to either jump on the train or get off at the next station.

      avatar
      Simply Business Response
      4mo
      Thank you for taking the time to provide such a comprehensive review of your experience at Simply Business. We are incredibly grateful for the dedication and expertise you have contributed to the business during the past 8 years. We take great pride in ensuring that our part-time colleagues feel equally empowered and valued; we firmly believe that providing autonomy leads to the highest levels of professional engagement and mutual respect. We also appreciate your highlights on the following: Technological Evolution: We are pleased that our focus on AI integration has provided you with meaningful learning opportunities. Staying at the forefront of innovation is a core priority for us. Organizational Growth: Your perspective on our transition through different growth stages is insightful. We remain committed to fostering a culture that embraces change while maintaining the high talent density you described. Leadership Engagement: We value your feedback regarding the recent sessions with our CEO and Chief People Officer. Maintaining an open dialogue between leadership and our teams is essential as we continue to evolve. Thank you for being a part of the Simply Business journey. We look forward to your continued success and contributions.
      Viewing 1 - 3 of 306 Reviews
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      ReviewsSimply Business reviews

      Glassdoor has 330 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.