Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smartsheet?

43% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (50) , Client Development Manager (49) , Customer Success Manager (39) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (26) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 135 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 118 reviews)); "The benefits are great and keep getting better." ((in 107 reviews)); "Great work life balance made possible" ((in 83 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 72 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 38 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 4 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

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Smartsheet

Smartsheet reviews

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3.3

43% would recommend to a friend

(1,288 total reviews)

Rajeev Singh

26% approve of CEO

33% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.6

Senior management

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 22, 2026

Strong leadership and improved culture after restructuring

Software development engineer (sde)

Recommend

CEO approval

Business Outlook

Pros

Interesting product. Some great engineers to work with. The new leadership is strong. Smartsheet was suffering from a lot of wastage and subpar talent and coasting culture. That is now gone thanks to the recent restructuring. Not to say we lost some great talent in the restructure, we did. I am happy to be working at Smartsheet with significantly less waste and better, meritocracy-based performance culture instead of “who do I know” based promotion culture. Lots of growth opportunities- a lot of meaningful and impactful work to do. And you will have leadership support to take on those. The recent lay offs were absolutely necessary. We were overcrowded.

Cons

We lost some real talent due to layoffs unfortunately. Hope we can rehire those excellent engineers.

Smartsheet Response

We're happy to hear that you're happy here! We are excited about the growth that's taken place and what lies ahead, and we're fully committed to supporting and providing our teams with all of the tools that they need to keep pushing forward. Thank you for your hard work and your review!

5.0

Mar 26, 2026

Work experience

Softwere engineer

Recommend

CEO approval

Business Outlook

Pros

1. Good place to work, a lot of experienced and smart engineers 2. Good variety of things to work on across services

Cons

1. Rapid changes in the past year

Smartsheet Response

2mo

Thank you for your review! We are so happy to hear that you're enjoying working here.

5.0

Nov 27, 2025

Decent company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good staff, Decent pay, Ambitious leadership.

Cons

On-call shifts, Dynamic team structure changes.

Smartsheet Response

6mo

Thank you for leaving a review! We’re happy to hear that you’re happy here!

Viewing 1 - 3 of 1,288 Reviews

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