Question 1

Is Toolstation a good company to work for?

Accepted Answer

Toolstation has an overall rating of 3.3 out of 5, based on over 958 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 52% of employees would recommend working at Toolstation to a friend and 40% have a positive outlook for the business. The best reviews about Toolstation have been left by employees working as Retail Store Manager, Branch Manager and Store Assistant.

Question 2

Does Toolstation pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Toolstation employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Toolstation. This rating has decreased by 3% over the last 12 months.

Question 3

How satisfied are employees working at Toolstation?

Accepted Answer

52% of Toolstation employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Toolstation 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

Question 4

What are the top reviewed jobs at Toolstation?

Accepted Answer

Supervisor (127), Store Manager (81), Sales Assistant (64), Store Assistant (43), Customer Service Representative (37), Manager (34), Sales Associate (31), Store Supervisor (27), Branch Manager (25), Retail Assistant (15), Assistant Manager (14), Retail Store Manager (14), Customer Service Representative (CSR) (11), Customer Assistant (10), Retail Supervisor (10)

Question 5

What are the pros of working at Toolstation according to real employee reviews?

Accepted Answer

"Good team in store" ((in 50 reviews)); "workers are generally great people and are ultimately what gets you through it" ((in 36 reviews)); "The staff are friendly and helpful." ((in 27 reviews)); "Good benefits" ((in 16 reviews)); "Really about the people, good training, lots of focus on colleague development" ((in 12 reviews))

Question 6

What are the cons of working at Toolstation according to real employee reviews?

Accepted Answer

"Poor management from out of store superiors" ((in 42 reviews)); "I.T. and H.R. are both unreachable and regional managers never answer phones or emails" ((in 39 reviews)); "Long hours but nothing goes unappreciative and with the RDP program knowing if you put the effort in you will be rewarded is great." ((in 35 reviews)); "no personnel rewards NO bonus" ((in 17 reviews)); "there is no work life balance as toolstation just assumes you will work whatever hours they demand at whatever notice they give you" ((in 17 reviews))

Question 7

What are the top reviewed Toolstation locations?

Accepted Answer

London, Bridgwater, Birmingham, Nottingham, Manchester, Bristol, Middleton, Glasgow, Sheffield, Norwich, Brighton, Northampton, Redditch, Edinburgh, Scunthorpe, Taunton, Liverpool, Southampton, Reading, Gillingham, Coventry, Plymouth, Ipswich, Gloucester, Leeds, Saint Helens, Basingstoke, Ashton in Makerfield, Wandsworth, Bognor Regis

Toolstation

Toolstation reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great colleagues and atmosphere, but weekend shifts required

Pretty good

Great!

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