WTW reviews

3.9

78% would recommend to a friend

(8,044 total reviews)
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Carl Hess

84% approve of CEO

71% positive business outlook

WTW has an employee rating of 3.9 out of 5 stars, based on 8,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Apr 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Adequate package -- salary is around market average, and good benefits; Location is quite good; Flexible hours; Relaxed atmosphere.

Cons

Company is too large and slow to change, lots of antiquated tools and processes; Career progression is non-existent, you should better make sure you join the company at the right position, because you'll be stuck in the same place doing same things for years. "Annual Performance Review" is a joke -- nobody seems to give a fig; Innovation is not recognised or rewarded; Poor communication from upper management -- lots of business-speak, but very little information.

1.0
May 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Friendly office, diverse in terms of gender and sexual orientation. Opportunities to transfer across to different departments. Stable, safe job suitable for anyone who enjoys security. WFH and sick policies very flexible.

Cons

If you have any ambition, it is best to stay away. The company has a extremely rigid HR policy that means that no matter how much you outperform your peers or expectations, you would not be rewarded fairly. Staff that has been there the longest tend to reach the highest level, even if from a meritocratic standpoint they do not suit the role. Colleagues who work 20 hours a week extra gets the same, if not an extra 100 pounds bonus at the end of the year. Salary-wise, it is far far behind its closest competitors. Lack of understanding of efficient work flow - rigid DCR system that ends up being overbudget all the time. Job is very dead end with no focus on career improvement or mobility. Not many exit opportunities exist. Too much focus on internal software. Training to new graduates are given by associates who they themselves were trained internally, leading to a rubbish in rubbish out system where nobody actually understands pension concepts.

1.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

- Some good benefits including private health care and the ability to pick and chose your flex benefits. - A lot of overtime available (due to many vacancies in the building- and employees leaving). - Everyone is very sociable and many friends made - with constant invites to outside work socialising.

Cons

- Better to go to WTW once you have experience. Those who start as administrators will be pushed down, with resistance to reasonable salary rises and promotions. - WTW will get you doing the work and job description of a higher level employee without the actual title and salary to match this. Therefore, limiting you from leaving for a higher position elsewhere. - Lack of training when you start. No one has the time to properly train employees. - They value quantity over quality but the blame is strong as soon as mistakes are made. - Knowledge is bottom heavy. Lower level employees have a lot of knowledge (which is mostly self-taught due to lack of training) and are relied upon to push the high level employees up - whilst being paid a significant amount less. - Would rather and will pay more to hire people in senior positions (from Senior Administrator and above) and pay significantly less to those promoted from within. - Do not reward those with the talent and knowledge and are extremely discouraging and demotivating to work for. - Do not care about keeping loyal employees and have a big retention issue with employees in and out constantly. - Advertise as a flexible working environment - but I did not witness any flexible working during my time and managers are extremely reluctant (mostly refuse) to allow any flexible working - even if you give valid reasoning e.g. an important doctors appointment. - I was at WTW for just over a year and watched great, knowledgable employees with high potential leave. I also watched the bottom level employees essentially being the brains for the seniors and managers. - Work-life balance is not encouraged and extremely poor. Managers trying to get employees with families and children to do overtime - with some left feeling guilty that they are not able to. - Team leaders and managers will admit that there is an issue with the levelling system and promotions/pay rises but are not willing to put in effort to make change.

Viewing 1 - 3 of 8,044 Reviews

Glassdoor has 9,860 WTW reviews submitted anonymously by WTW employees. Read employee reviews and ratings on Glassdoor to decide if WTW is right for you.