Conversation Starter: Healthcare Worker Salary Satisfaction Declined Over the Pandemic
Glassdoor Economic Research
Glassdoor Economic Research, Author at Glassdoor US | Oct 11, 2023
Healthcare workers have gone on strike or walked out of the job in recent weeks to voice dissatisfaction with pay and working conditions.
Glassdoor data shows that employee satisfaction with compensation and benefits declined sharply between 2019 and 2023 for several key frontline healthcare occupations – including for surgeons, pharmacists, physicians and physical therapists.
- The largest rating declines have been for surgeons (from 4.3 to 3.7 stars on average between 2019 and 2023) and physician advisors (from 4.0 to 3.7 stars).
- The average rating has improved for healthcare administration, pharmacy technician, and mental and cognitive therapy roles. It has been stable for medical technology, registered nursing, and C-suite roles.
- Similar to many industries, satisfaction with compensation and benefits is highest in C-suite roles.
The healthcare industry has been on the frontlines of public health crises in recent years, and has not benefited from remote work to the same extent as other skilled service industries. With long training pipelines, and risk-sensitive corporate cultures, the sector is likely to see continued workforce engagement and satisfaction headwinds.
Conversation Starters are a periodic series of charts and data points from Glassdoor’s Economic Research team aimed at sparking conversations on timely trends in employee satisfaction, workplace community, the future of work, and the labor market more broadly.
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Glassdoor Economic Research
Glassdoor Economic Research provides the latest insights and research on today’s labor market. Our economists and data scientists unearth important trends in hiring, pay and the broader economy all based on Glassdoor’s unique data on jobs, salaries, benefits, company reviews and more.
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