Chief operating officers are one of the highest-ranking executives in an organization’s hierarchy and are responsible for overseeing the day-to-day operations of the business. They play a lead role in major decision-making and provide oversight in core areas such as administration, facilities, budgeting, logistics, and human resources. They ensure systems are running properly in a safe and efficient manner. They implement policies and routines for managing resources, equipment, and personnel.
Chief operating officers typically have a minimum of a bachelor’s degree in a business field, although an MBA or other advanced degree is often expected. These roles require organized administrators with strong leadership capabilities. They must be able to monitor details of complex administrative projects while also focusing on “big picture” issues like long-term strategic planning.