I applied online. The process took 1 day. I interviewed at Appello Group (London, England) in Sep 2024
Interview
Had an interview with the Control Center Manager. Process was fairly straight forward. He simply asked about my work experience, what I knew with regards to the company and why I wanted to work there. Pretty sure there was meant to be a scenario section too where I was meant to be presented with different scenarios and respond to them using the STAR method but he kinda just skipped over all that, he was a cool guy overall and the interview was very pleasant. Very much just felt like a conversation with a friend.
Interview questions [3]
Question 1
Tell me about yourself? (In terms of work history and experience)
Pretty quick from sending off my application. Still waiting for the actual interview but the process has been fair up to now. Send my application, took an online assessment and got a phone call,
I applied online. I interviewed at Appello Group (New Milton, England) in Mar 2026
Interview
30 minutes Teams interview - brief introductions from panel members then on to candidate introduction, followed by one role play scenario using two links provided - one was the alarm call landing page and the other was the procedural guide, so you were required to switch between the two as the role play progressed and you went from speaking with a service user who needed assistance, to speaking with the ambulance service who needed access information etc. The panel turned their cameras off for the role play which added a sense of reality to the scenario, which was helpful. Learn your phonetic alphabet, you'll stand out if you use it confidently in the role play.
Interview questions [1]
Question 1
What do you know about Appello? Provide a one minute precis, assuming we know nothing about the company.
I interviewed at Appello Group (Bradford, Yorkshire and the Humber, England)
Interview
Quite complicated 3 stages in the process, call, assessments which had 4 stages, a teams interview then a call with other candidates listening to calls then offered the job with a choice if you want to accept it
Interview questions [1]
Question 1
How would you deal with an opposed different situation,on the phone then normal?