Customer Service applicants have rated the interview process at Bupa with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Bupa overall takes an average of 25 days.
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at Bupa (Melbourne) in Jan 2024
Interview
The intervew process and pretty simple and easy to understand. Follow the guidelines and try to do your best. They have different stages of interview and every step has its own unique experience
Interview questions [1]
Question 1
Complex problem solving ability and customer service skills
Telephone based initially and if you are successful you would then be invited to a face to face interview at their office based in Staines. You would answer generic questions and then do a 2 situation role play to determine if you was mentally capable of taking verbal abuse from old people.
I applied online. The process took 1 week. I interviewed at Bupa (Salford, North West England, England) in Sep 2020
Interview
1 hour in a small room. Very typical interview questions asking for examples of when various competencies have been seen in my previous experience. Very friendly and relaxing - felt it was more of a chat than a formal interview.
Interview questions [1]
Question 1
Give me an example of a time you have gone above and beyond.