I was disappointed by the interview process. I only met with the recruiter and wasn’t even able to speak to a hiring manager. Candidates were required to complete a substantial case-study assignment before having the opportunity to speak with a hiring manager or gain a clear understanding of the role, team, or expectations. While assessments can be a valuable part of hiring, requiring significant unpaid work so early in the process felt unnecessarily burdensome and did not reflect a candidate-centered approach. The process seemed designed to filter applicants through assignments rather than meaningful conversations about experience, qualifications, and mutual fit. Given the amount of time invested, I would have appreciated greater engagement and transparency throughout the process. Companies often emphasize the importance of respecting employees’ time and well-being, and I believe that same consideration should extend to candidates as well. My recommendation would be to incorporate a conversation with the hiring manager before requiring extensive assessments. This would create a more balanced, respectful, and efficient experience for both candidates and the organization. I provided feedback to recruiter and they informed me that voice conversation was accounted for when I clearly meant hiring manager.

Complete waste of time (mainly yours). They have a case study same for CSM or AM role which requires lot of thinking (always welcome) but the catch, though you are told no answers are same or right, give your best shot. Then they directly deny interviewing you based on the case study as it did not meet their expectations (well none was shared before) Do not waste your time even though market might be brutal right now but it is better than doing this case study.