CSA applicants have rated the interview process at Firstsource Solutions with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Firstsource Solutions as a CSA according to 2 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Firstsource Solutions in Aug 2022
Interview
3 to 4 rounds of interview. smooth process, staff is supportive and helpful. However It would be nice if the timings were more managed. I was scheduled randomly with no prior notice for my last interview. I managed well but I did expect Atleast a 15 minute prior notice.
Interview questions [1]
Question 1
What is your expected CTC?
Why you want to work in a BPO
I applied online. I interviewed at Firstsource Solutions
Interview
Quick and easy, applied, got interview, found out passed straight away. Screening was a bit long but it was ok! Can’t really think of anything else to say!! Really enjoy the job now I’m doing it!!!
I applied through an employee referral. I interviewed at Firstsource Solutions (Mumbai) in Apr 2018
Interview
HR and VNA would be telephonic,
HR round will be more of salary discussion and so forth
VNA, you will be given several topics to speak and 2 minutes to think on it and the interviews aren't that difficult
Ops round be would be taken by one of the Assistant Managers and they would want to know more about you experience and will look on your stability
Interview questions [1]
Question 1
Are you ready to extend your shift for an hour or two ?