IKEA Customer Service Associate interview questions
based on 29 ratings - Updated Sep 28, 2025
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
70%
Applied online
Applied online
17%
In Person
In Person
4%
Recruiter
Recruiter
4%
Other
Other
4%
Employee Referral
Employee Referral
Interview search
29 interviews
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IKEA interviews FAQs
Customer Service Associate applicants have rated the interview process at IKEA with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 72% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 9 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at IKEA overall takes an average of 23 days.
Common stages of the interview process at IKEA as a Customer Service Associate according to 3 Glassdoor interviews include:
One on one interview: 50%
Other: 17%
Phone interview: 17%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
You sit with a manager and they ask you questions about your past job experiences and other questions and then ask you take drug test if you pass. There is also a phone interview before the interview to determine if you go in for the job interview.
Interview questions [1]
Question 1
Describe a time where you noticed something and fixed it
I applied online. I interviewed at IKEA (Cardiff, Wales)
Interview
Informal relaxed chat, they ask questions based on their values so make sure you talk about them in your answers, I had a video based interview before a face to face interview with one of the team leaders