Customer Service applicants have rated the interview process at Matalan Retail with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Matalan Retail overall takes an average of 12 days.
Common stages of the interview process at Matalan Retail as a Customer Service according to 4 Glassdoor interviews include:
One on one interview: 67%
Presentation: 33%
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The interview process was diligent and well thought out. It was not intimidating and every one who interviewed me was very lovely. Unfortunately I was not successful but it was great experience to go through the interview process.
easy, chill, felt just like a conversation, just asked basic questions about myself, very welcoming
manager made sure I was calm and made me feel comfortable throughout, don't stress honestly
Interview questions [1]
Question 1
tell me about yourself and why you want to work here
I applied online. I interviewed at Matalan Retail (Tamworth, England) in Jul 2020
Interview
Went into the store, sat down with a friendly manager. Was asked questions like why I want to work here and what I would do in each scenario. It wasnt a bad interview however I never heard back