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      National Express

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      Customer Service Representative Interview

      Jul 18, 2019
      Anonymous Interview Candidate
      Heathrow, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at National Express (Heathrow, England) in Jun 2019

      Interview

      Roughly 50 people turned up for a single position. The morning started with everyone sitted in a single room and presented with information about the company and the managers themselves. We were later split into 5/6 groups ( 9-10 people per group) and was given scenario situations. At the end of the day they called out 5/6 candidates for an interview and even then they only had one position open. They shouldn't waste people's time that way, instead of inviting all 50-60 people why not bother checking there CV first too see if there best suited for the job

      Interview questions [1]

      Question 1

      Demonstrated the fire safety points on a map to everyone and asked what safety protocols you would use
      Answer question
      1