Call Center Agent applicants have rated the interview process at Orbit Group with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 83.3% positive. This is according to Glassdoor user ratings.
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Very easy, you go through a couple of tests and role play. It has changed since I have left this role. However you are expected to go through a dummy telephone call and manage the call, which will be one of the managers creating scenarios. You are asked what you know about the business
Interview questions [1]
Question 1
How did you get through a difficult time with a customer