Candidates applying for Customer Service Representative (CSR) roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ResultsCX overall takes an average of 18 days.
Common stages of the interview process at ResultsCX as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
IQ intelligence test: 33%
Phone interview: 33%
Personality test: 33%
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It was quick, organized because they're easy to find and easy to do. Assessment was about english vocab, english writing, and logic. Basic questions. Initial interview same as final interview.
I applied online. I interviewed at ResultsCX (Bengaluru) in Jun 2026
Interview
1st round is Screening where hr Asked about Intro and quired about Comfortable working in Night Shift and 2 round is typing Test where it requires 29 to 30 words typing speed with 97 per accuracy
Interview questions [1]
Question 1
Tell me about yourself and are you comfortable working with night shift and you will be working and us so that is now always and Saturday Sunday
Simple ,easy . Self explanatory questions. Just be yourself and use STAR method. Make sure to also ask questions regarding the company . Also ask about policies regarding the company.