I applied online. I interviewed at Utility Warehouse (London, England) in Aug 2023
Interview
Easy flow and quite easy . The aptitude test and video interview were easy too. Just showing enough confidence and understanding what the interviewer wants will help you during the interview process
Interview questions [1]
Question 1
Experience in customer service How yo tackle am edgy customer
I applied online. The process took 1 week. I interviewed at Utility Warehouse (London, England) in Feb 2023
Interview
Interview conducted remotely - 2 interviewers fairly standard 'what do you know about UW?' and competency questions. They ask you to show them your workspace to ensure it is adequate for hone working so be cautious what you have lying about.
Hi there,
Thank you for taking the time to give us some feedback and we wish you luck in your future job search.
Kind regards,
Utility Warehouse Resourcing Team
Kind regards,
Utility Warehouse Resourcing Team
I applied online. The process took 1 week. I interviewed at Utility Warehouse in Sep 2022
Interview
All done online. Group section first where you listen to talks about the company and the role. Then split into 1:1 breakout rooms and asked questions about yourself, asked to give examples, and then given two scenario based questions. After listening to the audio, you have time to Google the answers before telling the interviewer what you would do. They said they’d phone you with an answer within 24 hours, but I never heard a thing until they asked me to do a survey about my experience! I’m assuming it was because I have pre-booked holiday, but who knows!
Interview questions [1]
Question 1
Describe a time you’ve dealt with a difficult customer and how you handled it.