Phase one: Online test for job application, multiple choice situation questions. Phase two: A face to face interview with the store manager, standard format questions about why you want to work for this company, tell me about yourself etcetera. Information about the role applied for and future possibilities. Phase three: Field test. Given a number of assignments to complete on shop floor - Serve a customer on the tills, bagging shopping. Offering a basket to customers entering store. Finding an item as quickly as possible. Variable list.