Walmart Customer Service Supervisor interview questions

Interviewer asks you to sit, they don't gen stand up and ask you a series of questions about customer service and return policies and various scenarios. Salaried management did the interview, they asked questions that gave me the idea they were looking for a thick skinned bouncer, not a sympathetic ear so the customer feel heard. It seemed as if management didn't seem to care much for the return process. Lastly there were important questions along the lines of handling money.

I worked for a Walmart Neighborhood Market as a cashier and was interested in moving up by transferring to a new Supercenter being built. I called Home Office about the new store, and they had the store contact me for an interview. I was paid for my mileage to come to the site (since I am already an associate). I was greeted and signed in. Then I waited in a room to be called. Two people interviewed me together. The questions were lengthy questions that asked about how I have responded to certain situations in my past work experience.