Do you have a pharmacy technician license?
Pharmacy Technician Interview Questions
Pharmacy Technician Interview Questions
A pharmacy technician works closely with pharmacists to carry out administrative duties and supply patients with prescriptions. Be prepared to answer questions about your ability to deal with confrontational customers. You may be asked to engage in a few role-play scenarios, such as a patient not understanding how to take their prescription or a patient approaching you in a lot of pain.
Top Pharmacy Technician Interview Questions & How to Answer
Question 1
Question No. 1: How would you prioritise work to help the pharmacy run efficiently?
How to answer
How to answer: The interviewer wants to gauge how well you can juggle a heavy workload and maximise productivity with this question. Answer by stating how you would review the pharmacy procedures before starting to make sure you can step into the role and contribute to the team straightaway.
Question 2
Question No. 2: Do you believe customer services skills are important for a pharmacy technician?
How to answer
How to answer: Answer this question by stating how important it is to have excellent customer service skills in a pharmacy technician job because you are often the face of the pharmacy. You can talk about your experience working with customers and how you have built relationships with them in a previous position. You can also explain how you can remain positive, even when dealing with a demanding customer, and help them work through an issue.
Question 3
Question No. 3: Why did you choose to become a pharmacy technician?
How to answer
How to answer: The interviewer wants to gauge how enthusiastic you are about the profession with this question. Explain why you decided to become a pharmacy technician, whether it was your interest in chemistry or the role that it allows you to play in overall health service. Before your interview, think back to how you came to the decision to study pharmaceuticals. If you are using the position to reach another goal, such as becoming a pharmacist, you can also mention this. It never hurts to show ambition.
5,552 pharmacy technician interview questions shared by candidates
Can you work 2nd shift?
Why do you want to work for us?
How would you respond to an angry or irritated customer?
When a customer complains about how long they had to wait, which can sometimes happen when there is not enough people working, how would you handle talking to this customer?
- Why should we hire you? - Explain what you would do if a customer is yelling at you. - Describe your pharmacy experience.
If a child weighs 50lbs, and the drug is dosed in 2mL/Kg, what is the child's dose in mL?
How do you solve conflicts?
When will you be available to work?
"Why do you want to work in a pharmacy?"
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