RBC Markham, ON

Strong training and onboarding program. Supportive managers who coach regularly. Clear KPIs and transparent incentives. Good benefits and employee banking. High foot traffic to build pipeline. Opportunities to practice bilingual service. Exposure to lending, investments, insurance. Digital tools reduce repetitive transactions.

Sales pressure tied to monthly targets. Weekend and evening shifts required. Queue and lobby management can overwhelm. Strict compliance slows some interactions. Legacy systems occasionally crash mid-day. Client expectations rising with digital alternatives. Cross-selling can feel repetitive sometimes. Branch results depend on local demographics.