Mission OUR VISION We are proud to care for our customers’ appliances for a more sustainable world.
OUR VALUES We are respectful We are proud We put the customer first We work for a sustainable future
Description Pacifica is one of the largest professional appliance repair companies in UK. We’ve grown our service through a reputation for excellent customer service, understanding what customers need and making sure that we consistently fulfil their requirements.
Employing over 250 fully qualified engineers, repairing over 350,000 appliance repairs every year, creating a sustainable future. As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.
The Pacifica business is owned by Pacifica Group Limited, a national support services company which has an excellent pedigree for operating quality repair services for a host of customers including Retailers, Insurance Companies, Manufacturers, Distributors and chargeable customers throughout the UK and Europe.
Pacifica Group has an employee rating of 4.2 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Pacifica Group employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).