How do employees rate ServiceNow?

Employees rate ServiceNow 4.1 out of 5 stars based on 5,853 anonymous reviews on Glassdoor. In 2022 , 2023 , 2024 and 2025 , ServiceNow employees have voted their company to be one of Glassdoor’s Best Places to Work.

How can I get a job at ServiceNow?

To get a job at ServiceNow, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at ServiceNow and prepare for tough questions.

Do people recommend working at ServiceNow?

Overall, 81% of employees would recommend working at ServiceNow to a friend. This is based on 5,853 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at ServiceNow?

53% of job seekers rate their interview experience at ServiceNow as positive. Candidates give an average difficulty score of 3 out of 5 (where 5 is the highest level of difficulty) for their job interview at ServiceNow.

How do employees rate the business outlook for ServiceNow?

78% of employees think that ServiceNow has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at ServiceNow

ServiceNow Snapshot

4.1

based on 5,667 ratings

81% would recommend to a friend

Bill McDermott

92% approve of CEO

22 OfficesLocations

Mission We're on a mission to become the defining enterprise software company of the 21st century.

Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.

With more than 8,400 customers, we serve approximately 86% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For®.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Life at ServiceNow

Why work with us?

About Us

Sales

Digital Sales

Early Career

Engineering

We have over 1,000 employees based in the UK, with offices in London and Staines. In London, we’re located at 8 Salisbury Square in the city’s vibrant business district. Our Staines office at the Strata Building offers a peaceful setting near the River Thames. Across both locations, you’ll find a purpose-driven team solving complex challenges, building impactful solutions, and thriving in a collaborative culture that encourages creativity and growth.

ServiceNow’s purpose is to make the world work better for everyone. And our mission is to become the defining enterprise software company of the 21st century (DESCO21C). That means we’re obsessed with helping customers in every industry solve their biggest challenges.

With AI directly built into our intelligent platform that connects, automates, and simplifies systems and applications for work, the power of ServiceNow’s AI is woven into work itself – benefiting every person, department, and function across the business. We improve millions of enterprise workflows and are the AI platform for business transformation.

We’re on the Fortune 100 Best Companies to Work For® 2025
We’re humbled. And while we’re happy to make lists like this, we don’t work hard to win awards. Our goal is to make work and the workplace better. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways.

Join the team putting AI to work for people

Company updates

ServiceNow

1d

Four years on the Fortune 500 🎉 A milestone made possible by the people behind it. We're so thankful for the genius our teams bring to the table each and every day!...Show more

fortune.com

Fortune 500

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ServiceNow

6d

We rolled out Australia, our 27th platform release! Four of our Aussie teammates explain how our AI Control Tower has leveled up to become a full-on, end-to-end powerhouse that discovers, observes, governs, secures, and measures AI across your entire enterprise. Check it out! https://www.servicenow.com/platform/latest-release.html...Show more

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A is for Australia

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ServiceNow

3w

One kidney. Seven lives changed. “What does it mean to work for a company that gave me the latitude I needed to take care of my wife — and then gave me the latitude I needed to take the steps that ultimately saved somebody’s life? I don’t know exactly how to put into words what that means.” — Scott, Hear his story ⬇️...Show more

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Meet Scott, who gives and expects nothing in return

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Photos

ServiceNow awards & accolades

Glassdoor UK Best Places to Work, Glassdoor, 2025
GPTW UK's Best Workplaces, Great Place to Work, 2025
UK's Best Workplaces for Development, Great Place to Work, 2025
Fortune 100 Best Companies to Work For in Europe, Fortune, 2025
World's Best Workplaces, Fortune, 2025

Glassdoor Awards

Best Places to Work

2025 (#7)2024 (#46)2023 (#2)2022 (#1)

Connect with ServiceNow

Jobs at ServiceNow

Manager, Customer Success Management - Moveworks

Developer Advocate — Agentic Platform - MoveWorks

Principal Customer Success Executive - Financial Services

United Kingdom

View job

Employee reviews at ServiceNow

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,667 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

Employee reviews

Inside solution consultantFormer employee

5.0

Great product with supportive colleagues, but micromanagement exists

ServiceNow

ServiceNow Snapshot

Life at ServiceNow