United Utilities Snapshot

4.6
based on 519 ratings

92% would recommend to a friend

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Louise Beardmore

93% approve of CEO

Mission Our purpose is to provide great water for a stronger, greener and healthier North West.

We deliver an essential service, help customers in vulnerable situations, invest in local communities, and support jobs and the economy, giving the North West resilience in a changing world.

We protect and enhance urban and rural environments, and adapt to the challenges of climate change, allowing people, wildlife and nature to thrive, making the North West a better place to live now and for the future.

We provide great quality drinking water and safely remove and recycle used water for more than seven million customers, while taking care of the beautiful landscapes in the North West every day.
Description United Utilities provides water and wastewater services to around seven million people in the North West of England supplying 3million households and 200,000 business premises. We manage the catchment land around our reservoirs to safeguard the quality of the raw water we collect and store.

We then treat and deliver it to our customer's taps - around 1,500 million litres a day

We also collect wastewater from our customers and surface water from roads and highways, treat it at our wastewater treatment works before returning it back safely to the environment.

In order to do this we have:

- 184 reservoirs
- over 42,000 km of water pipes, from Cumbria to Cheshire
- over 72,000 km of sewers
- over 1,400 km of aqueducts
- 100 water treatment works
- 575 wastewater treatment works
- 57,000 hectares of catchment land

Life at United Utilities

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