1st Central reviews

I asked to work from home,they disagreed but allowed some employees to do so without explanations. When I started they left me alone set away from my team for 6 weeks they assumed that I was not vaccinated after that no apologies was given and will have to take legal actions. If you do good job your manager will not reward you. Colleague of mine did a great job and he gave up his lunch break for that but no one cares however, if you do a mistake everyone will be sending you via teams. Daily unnecessary morning meeting asking you how you feel today and shaming you next to your team if your productivity level was low the day before. If you come late for a good reason , they ignore the reason and ask you to work extra time and take it off from your wages. They choose the lunch break time for you, I remember I used to take my break at 14:00pm alone sometimes. The role based on 50% inbound calls like a call centre so you speak with customers who get angry all the time because of the extra money the firm charged them. If u need help around 16;55 pm from a senior they won’t help as they finish at 5 so you find yourself stuck on a call sometimes. Any recommendations you raised get ignored and treat you like a resource. Parking space is always full and have to park in the station and sometimes people take your parking space and when you raise that they will take it as a joke. If you take 5 min toilet break they will msg you instantly to check were are you. One day I was talking to IT on my personal phone as my laptop was not working and an unknown manager come to me ask me what I am doing ? Very silly environment. I suffered from unfair treatment and I survived in that micromanaging environment. I can write a whole article about this company I was in a department who no one cares about maybe or maybe this is one of the wriest insurance firm in the UK.

Absolutely attrocious company, when I was suicidal due to the insane pressure to be back on the phone all the time, even after taking a fatality call. Your toilet breaks are timed. If you even dare do so much as cough on a call you will be penalised. They expect perfect work and will work you into the ground.