8x8 reviews

3.3

58% would recommend to a friend

(642 total reviews)
avatar

Samuel Wilson

45% approve of CEO

36% positive business outlook

8x8 has an employee rating of 3.3 out of 5 stars, based on 642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 8x8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

642 reviews
2.0
Jun 5, 2026

Good benefits but toxic culture and poor management practices

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Good health insurance *Company "mental health" days off *Work/life balance *LinkedIn learning

Cons

*You will have to chase several people through several teams before you actually obtain the assistance you are looking for, however once you get to the right team/person, be prepared to be talked to like you're an annoyance rather than a colleague. A lot of "pass the buck" type of mentality, and "that's not our responsibility" attitude, then discover the people/person you're looking for doesn't work there anymore. *They reduce staff under the guise of "redundancies of the role", when they're really moving the exact role to Philippines or other countries as they can obtain more employees for that same paycheck. *Will hire new staff, have you train them, then reduce the positions within that team after you've trained them. *Upper management will promote not based on merit but nepotism, and it's not a secret but up in your face, and will tell you "its not personal". *They will shove the "we care about our people" culture down your throat, when in fact they DO NOT care about their people, especially the knowledgeable ones, they will eliminate those as soon as possible to get fresh blood in, with no knowledge or expertise, and often in other countries so they can pay them less than here. Truth. *Management is top heavy, always has been, no change in sight for this down the road.

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Glassdoor has 1,047 8x8 reviews submitted anonymously by 8x8 employees. Read employee reviews and ratings on Glassdoor to decide if 8x8 is right for you.