ADT reviews

3.0

42% would recommend to a friend

(5,219 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Mar 29, 2017

Not as good as it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big company support network, paid on time.

Cons

Terribly unfair commission scheme, losing a lot of good staff, Dictatorial, Poor Management, Non Existent Customer Service. Little opportunity to progress.

2.0
Mar 7, 2017

Terrible

Recommend
CEO approval
Business Outlook

Pros

None, if i had to think of one i had a car

Cons

Awful attitude to customers, could not careless about workers

1.0
Jun 3, 2021
Recommend
CEO approval
Business Outlook

Pros

People on the front line are incredible, do their everything in extremely difficult situations

Cons

Should be a great company but it isn’t! Customers are last in terms of priority, too many “big” chiefs in Ivory towers Run by a ruthless matriarchy

Viewing 1 - 3 of 5,219 Reviews

Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.