AMS reviews

3.5

62% would recommend to a friend

(2,863 total reviews)
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Gordon Stuart

62% approve of CEO

48% positive business outlook

AMS has an employee rating of 3.5 out of 5 stars, based on 2,863 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AMS employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

During my time at AMS, everyone I met was genuinely lovely. I felt comfortable and happy to chat with nearly everybody I came across - everyone I worked with was genuinely very understanding and kind, especially my direct colleagues and managers. I couldn't praise them highly enough, the people who made up AMS were fantastic. Sadly, most of these people have since been made redundant. Work-life balance was great, work hours were flexible as long as you did your job, and the job itself wasn't bad either - not the most exciting in the world, but I felt like I was doing something productive and useful, and I did enjoy the creative challenges that sometimes came with it. Sadly, this job doesn't exist in the UK anymore, as they've moved all these roles overseas.

Cons

Where to even begin... TLDR: The business has decided to cut costs by all means necessary, including gutting the TI/BI department that put them on the map in the first place. After constantly praising the TI/BI department as being the part of AMS that really set them apart from their competitors, the company decided to move nearly the entire department overseas to reduce their labour costs, but they accidentally told us their plans a year early (I wish I was making this up)! Senior management then refused to give us any further details, so most of us spent the better part of a year really stressed out, wondering when we were going to lose our jobs. 90% of the time when we asked questions during Q&A calls, the answer from the business was "I don't know", even when we were very close to redundancy. At first we were told that we wouldn't have to train our replacements, then they backtracked - but the business didn't allocate very much time for us to train them, and our replacements didn't seem very focused on learning the new vital information we were trying to teach them. Some people were able to avoid redundancy by joining the new 'Research Hub' department, but from what I've heard, the entire department's already being made redundant barely 6 months later. The entire 'transformation' just seemed incredibly poorly thought out, senior management really seemed to be flying by the seats of their pants at all times.

1.0
Mar 4, 2026

Lost Their Way

Recommend
CEO approval
Business Outlook

Pros

Flexible Hybrid Working is good for those with a family Nice new office

Cons

Pay is at the lower end Constant redundancies No bonus or pay increase for staff - only the executive team Asks employees to register false positive glass door reviews

1.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

AMS is a global organisation that gives you exposure to blue chip clients. Depending on the client and management, you will have more independence to work directly with your lines of business. Compensation was competitive for an RPO, but could have been better. AMS did very poorly this year, so no one received bonuses across the entire organisation, which was another let down and lowered team morale even further than it already was.

Cons

POOR "leadership." It's challenging when you ask questions to the person who is supposed to be the leader of the account on-site and they always defer to someone else because they do not know the answer or anything about processes on said account. My experience at AMS was quite poor. It is a culture of self-preservation and lacks strong leadership. "Management" was more interested in appeasing the client and managing up than pushing back on any of their nit-picky criticisms to try and avoid paying fees. On my first day we had a team meeting where everyone was berated over the most minuscule things. I recall thinking to myself that the things the team was being torn apart for were quite petty in nature. In hindsight, I think we spent more time in the conference room hearing an extended list of what we were doing wrong than anything to actually uplift our spirits or praise our good/hard work. Team morale was the worst I have ever been a part of and I have never seen a group of more miserable recruiters who hated their job and the atmosphere. I am unsure the purpose of having two managers to manage a very small group of recruiters. There was no distinct leadership from one of the managers (though the less senior manager essentially managed the entire team but I am sure the former took all the credit with upper management). However, the one who was actually managing was an extreme micro-manager to the point where all the team were just irritated and frustrated since we were all experienced recruiters with upwards of 10 years experience. Towards the end of my time there it just appeared as if management was trying to preserve their positions on the ever-shrinking account, rather than do what is best for the team/client. Work/life balance is nearly non-existent and the ability to work from home is on a case by case basis and under extreme scrutiny. I was once told by my direct manager that I had to ask two weeks in advance to work from home; I had to change a doctor's appointment because of this. I found this rather interesting considering AMS likes to purport that they are big on flex working, etc. Not so much the case for the account I was on.

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