AT&T reviews

3.3

51% would recommend to a friend

(42,015 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
5.0
Mar 7, 2019

Good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good training, lots of opportunities for progression, good salary and benefits. They care about their workers.

Cons

Business processes are onerous and defy common sense.

1.0
Apr 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Above average industry compensation packages

Cons

AT&T UK (sales) is not a positive environment to work if you are looking to progress your career. It is VERY political and unfortunately the GTM strategy is floored in every aspect. Management have been in roles so long they have a distorted view of reality and are out of touch with how successful companies win new business. The business model is centered around pull through from the US and the new logo strategy is trying to win MNCs from an account list that is created off the back page of the FT. There is no innovation, no accountability from marketing do generate leads from campaigns to conversion and no pedigree or skill in middle management, just very aggressive and childish means to micromanage people. There is very high turnover of staff as no one even realises that the business is fundamentally broken which is why YoY performance remains flat or negative. It's a 'me to' organisation that predominately resells ISV solutions and is considered tier two/tier three for core services by customers. Not a single new logo has been won in the last year and processes are so painful it's almost a conspiracy that no one wants you to be successful. Unfortunately legacy people are so comfortable and so close to retirement that they are lazy and there is no sense of urgency to act should an opportunity arise. A good simile to describe working at AT&T is trying to wallpaper your house through your letter box. The money is above the industry average but that perk soon wares off once you realise how utterly awful it is working in a pokey little office for which the highlight of peoples week is the fruit basket being delivered on a Wednesday.

4.0
Apr 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Financially sound, great company to work for, people once in stay for a number of years. Investment being made in most areas of the business

Cons

Systems and processes are too long, takes ages to get ordered and delivered. In US, Global seems to be Mexico rather than true global messages. Once in sales hard to progress as sales management roles don't come available too often. Need local infrastructure that they own rather than utilising partners.

Viewing 1 - 3 of 42,015 Reviews

Glassdoor has 46,430 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.