Adyen reviews

3.7

71% would recommend to a friend

(904 total reviews)
avatar

Pieter van der Does

80% approve of CEO

68% positive business outlook

Adyen has an employee rating of 3.7 out of 5 stars, based on 904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Adyen employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

904 reviews
1.0
Sep 9, 2025

Looks Impressive Until You’re Inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch Some people are entitled to a 'commuting allowance' Adyen + Benefit to spend on what you want (but take this as a warning that this is for you to be used towards your growth and progression and you not benefit from any investment once you join. No classes, courses, materials for development etc) Healthcare 401k / pension contributions

Cons

If you’ve landed here because you’re considering working at Adyen, pause and read the negative reviews carefully—they’re not exaggerations. From the outside, Adyen markets itself as a polished, world-class fintech. Inside, it is chaotic and high stress with employees that joined early in its conception who never grew up. Stories of inappropriate behavior at company events aren’t rare, they’re normalized. Drinking at company events can get out of hand, even some senior leaders behave without accountability, and these antics are brushed aside as part of the ‘fun’ culture. The environment is cult-like: those in favor can do no wrong, while those who don’t fit the mold are quietly pushed out. Expect cliques, cold regional offices across Europe (UK and France are especially unwelcoming), and a mean-girl dynamic where new joiners are ignored rather than supported. Leadership not only tolerates this but enables it. Processes are inconsistent and chaotic. Performance management feels like a weapon. People are put on PIPs with vague, shifting expectations, while others get away with the same behavior, or worse. Terminations are frequent. Communication is poor, documentation is outdated, and internal tools are riddled with broken links. Turnover is high, and it’s easy to see why. Lots of new hires realize within 6–12 months that this isn’t the dream company they thought they were joining and move on quickly and quietly. The product is also not the market-leading powerhouse it claims to be. It’s expensive, patchwork, and increasingly recognized as replaceable. Competitors are quickly overtaking. Account and Sales team members in particular should beware: team leads often act like schoolteachers scolding children. Feedback is harsh, unprofessional, and personal rather than constructive, with managers leaning heavily on criticism and fear rather than support. It sets a toxic tone that younger employees mistakenly accept as normal. Finally, strategy shifts constantly. “Pillar leads” often lack clarity and conviction, and employees are left chasing confusing, moving targets.

1.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

In house barista Snacks are good

Cons

I worked as an Account Manager in the London office and this has easily been the most frustrating role of my career. From the outside Adyen markets itself as a high performing culture built on trust and ownership. In reality it is chaotic disorganised and dominated by internal politics. The product is strong but everything around it is broken. Processes change constantly with no communication and responsibility is passed around until nobody owns anything. Account Management in London is treated like a dumping ground. You are responsible for revenue retention growth stakeholder management escalations onboarding and relationship repair but with almost zero authority to actually fix issues. You are accountable for outcomes but have no control over delivery timelines or technical priorities. Management is one of the biggest problems. Many leaders are straight up political game players and it shows daily. Targets are unrealistic, guidance is vague and feedback is either nonexistent or purely negative. Decisions are made based on who speaks the loudest rather than what makes sense for customers or teams. There is a huge culture of favouritism. If you are not part of the inner circle your career simply stalls. Promotions feel predetermined and performance reviews are box ticking exercises that rarely reflect real contribution. Hard work is expected but rarely recognised. Work life balance is talked about but not respected. Long hours are normal and burnout is quietly accepted as part of the job. The expectation is that you will always be available for merchants regardless of time zone or urgency. HR provides very little support. Concerns are documented but rarely acted upon. Issues with managers are brushed aside and accountability is almost nonexistent. The message is clear keep your head down or you will be labelled as not being a culture fit. The Adyen Formula is repeated constantly but used selectively. Autonomy only exists if leadership agrees with you. Question decisions or challenge direction and you quickly become isolated. The office is nice and the branding is strong but that is where the positives end. Behind the polished image is a stressful environment where politics outweigh performance and appearance matters more than results. If you want a big name on your CV and can tolerate a highly toxic workplace, you may survive. If you value development transparency and genuine leadership you should look elsewhere.

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Glassdoor has 1,251 Adyen reviews submitted anonymously by Adyen employees. Read employee reviews and ratings on Glassdoor to decide if Adyen is right for you.