Does Agents Only pay their employees well?

According to anonymously submitted Glassdoor reviews, Agents Only employees rate their compensation and benefits as 4.8 out of 5. Find out more about salaries and benefits at Agents Only. This rating has improved by 23% over the last 12 months.

How satisfied are employees working at Agents Only?

95% of Agents Only employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agents Only 4.8 out of 5 for work life balance, 4.8 for culture and values and 4.9 for career opportunities.

What are the top reviewed jobs at Agents Only?

Customer Service Representative (9) , Customer Service Representative (CSR) (8) , Independent Contractor (6) , Mentor (5) , Gig Agent (3) , Recruiter (3) , Customer Service Agent (2) , Customer Service Specialist (2) , Customer Support (2) , Order Taker (2) , Product Expert (2) , Talent Acquisition Specialist (2)

What are the pros of working at Agents Only according to real employee reviews?

"Every Friday pay and permanent work from home." ((in 8 reviews)); "first culture and a GigCX model that allows workers to access projects globally" ((in 4 reviews)); "Competitive Salary" ((in 4 reviews)); "Fair pay, swift and smooth onboarding process and communicative team leader about the workflow." ((in 3 reviews))

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Agents Only

Agents Only reviews

4.7

95% would recommend to a friend

(44 total reviews)

94% positive business outlook

Ratings by category

4.9

Career opportunities

4.8

Culture & values

4.8

Diversity & inclusion

4.8

Work/Life balance

4.8

Senior management

4.8

Compensation and benefits

Agents Only has an employee rating of 4.7 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Agents Only employee rating is 22% above average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

44 reviews

1.0

May 16, 2022

AO Review

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Permanent WFH setup - that's it

Cons

Incompetent training, mentors lack of product knowledge, they just got hired or promoted as a mentor because they have backer in the leadership team. They always change their KPIs or Metrics on a weekly basis which it doesn't make any sense. The account is REALLY EASY (it's a piece of cake) but they are making it so DIFFICULT which it doesn't make any sense at all.

1.0

Apr 2, 2022

AO REVIEW

Beta/gig agent

Recommend

CEO approval

Business Outlook

Pros

Weekly pay. Permanent WFH setup. Nothing Follows. None really. Absolutely these 2 only

Cons

Mentors are incompetent and demanding No proper communication as always, ops aren’t open to answer critical questions. Not open for any feedback. Anti-agent company. Most of the ops members came from one BPO company(Teleperformance) They kept on promising additional incentives but none of those was given to the agents. Only ops members and incompetent mentors are benefiting. There are fewer employee benefits. Fixed salary- as per the contract 30k/month but the weekly salary is ₱6923. Queue is always unpredictable Crab-mentality is really rampant Connivance between ops and incompetent mentors Do not value hardworks of agents being their front-liners. Agents worked really hard for their scores FOR NOTHING. Incompetent trainers. Incompetent WFM’s Incompetent PLM’s(not open for any feedback and autocratic).

3.0

Apr 9, 2022

AO

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Competitive salary compared to other BPO's

Cons

Incompetent training, mentors and poor information dissemination.

Viewing 1 - 3 of 44 Reviews

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Jobs at Agents Only

Voice Talent / Voice Actor (Remote) – Multilingual & English Voice Projects

United States

View job