Is BNY a good company to work for as a Client Service Associate?

Client Service Associate professionals working at BNY have rated their employer with 3.2 out of 5 stars in 32 Glassdoor reviews. This is a lower than average score with the overall rating of BNY employees being 3.4 out of 5 stars. Search open Client Service Associate Jobs at BNY now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at BNY .

Does BNY pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at BNY with 3.5 out of 5 stars based on 32 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at BNY.

How happy are Client Service Associate professionals working at BNY?

72% of Client Service Associate employees at BNY would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Client Service Associate professionals have also rated BNY with a 3.3 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at BNY?

Vice President (736) , Analyst (612) , Associate (393) , Senior Associate (304) , Senior Analyst (258) , Fund Accountant (245) , Software Engineer (199) , Business Analyst (176) , Lead Analyst (175) , Software Developer (149) , Financial Analyst (138) , Director (130) , Operations Analyst (127) , Intern (123) , Intermediate Representative (116)

What are the pros of working at BNY according to real employee reviews?

"Good work life balance so you can manage your professional and personal life together very good" ((in 1344 reviews)); "People were great and i enjoyed that no one had any egos when it came to assignments at hand." ((in 937 reviews)); "Provides good benefits and very flexible when it comes to handling personal matters outside of work." ((in 887 reviews)); "Culture is good and diversity" ((in 614 reviews)); "Work culture good and leaves" ((in 323 reviews))

What are the cons of working at BNY according to real employee reviews?

"Low pay compared to all other big financial companies and very small raises and bonuses." ((in 728 reviews)); "Management (for the most part) has poor communication and does not know how to manage without micromanaging." ((in 691 reviews)); "salaries can be low and untransparent." ((in 484 reviews)); "Managers sometimes have less knowledge than associates on certain funds if you get a bad manager." ((in 315 reviews)); "Frequent layoffs and workforce reductions" ((in 296 reviews))

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BNY

BNY Client Service Associate reviews

3.2

72% would recommend to a friend

(32 total reviews)

Robin Vince

83% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (32 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Associate, Client Services employees have rated BNY with 3.2 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Associate, Client Services professionals have a good working experience there. BNY is rated in line with the average (within 1 standard deviation) by Associate, Client Services professionals compared to other employers within the Finance industry (3.7 stars).

Reviews by job title

32 reviews

2.0

Jun 22, 2026

Good pay, but negative culture and understaffed

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good pay for entry level

Cons

Negative culture and extremely understaffed

5.0

Apr 28, 2026

Good company to work for

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Salary, health insurance, pension, flexible working hours

Cons

Closed Wexford office, work life balance,

4.0

Feb 25, 2026

Associate, Client Services

Associate, client services

Recommend

CEO approval

Business Outlook

Pros

Culture, growth, recognition, work-life balance, rewards

Cons

Tight deadlines, shift timings, working model, location, work type

Viewing 1 - 3 of 32 Reviews

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BNY reviews BNY Associate, Client Services reviews

BNY

BNY Client Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good pay, but negative culture and understaffed

Good company to work for

Associate, Client Services

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