Black Sheep Coffee reviews

4.3

83% would recommend to a friend

(631 total reviews)

72% positive business outlook

Black Sheep Coffee has an employee rating of 4.3 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Black Sheep Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

631 reviews
5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic first week at the company. A warm welcome from everyone, including team I’ve yet to meet face to face. I got the opportunity to be in a day in the life of a Manager at one of our cafes. Product training and sampling was superb.

Cons

Nothing to add just yet.

avatar
Black Sheep Coffee Response
4w
Hi Thanks for the great feedback! We are glad you're enjoying your onboarding with us and we love to showcase this to new candidates. #Leavetheherdbehind
5.0
Jun 29, 2026

Warm and cosy.

Recommend
CEO approval
Business Outlook

Pros

A warm, cosy vibe in all cafes. Everyone is connected through the mapal app which makes it feel like one big family.

Cons

Not as much love given to franchise owned stores. One example could be mental health support from black sheep for corporate branches only.

4.0
Jun 28, 2026

Overall good place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good drinks, good people, good work life balance

Cons

Early morning starts and unorganized

Viewing 1 - 3 of 631 Reviews

Glassdoor has 650 Black Sheep Coffee reviews submitted anonymously by Black Sheep Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Black Sheep Coffee is right for you.