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Bright Horizons Family Solutions

Engaged Employer

Bright Horizons Family Solutions reviews

3.7

70% would recommend to a friend

(2,396 total reviews)
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Philip Smith

80% approve of CEO

68% positive business outlook

Bright Horizons Family Solutions has an employee rating of 3.7 out of 5 stars, based on 2,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bright Horizons Family Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Apr 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The families and the children.

Cons

i have worked in bright horizons for 10 months the staff are very under trained. I recall a time a staff member telling a child that she shouldn't eat to much because she will not be beautiful. On my frist day I walked in to the staff room to hear nearly all the staff talking about how much they hate this place. It was almost that I wasn't allowed to like the place from the start. Everyday I walk in to such a negative enriomemnt of complaints and people planning to leave its so heartbreaking because now I hate my job and planning to give in my notice this week. Because of this job I no longer desrise a job in childcare and looking for other options. Bright horizon is company that cares more about the money then there staff its a very unorganised company and it's very sad but wouldn't wish anyone to work there.

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Bright Horizons Family Solutions Response
11y
I am sorry to hear that you are feeling this way, and appreciate you sharing your concerns. Are you willing to share more information with us so we can better understand your experience, and share the information with the appropriate Human Resources personnel on the U.K. team? You can contact us at wearelistening@brighthorizons.com and I will put you in touch with an HR manager in your area. We take employee concerns seriously and want to ensure that all of our centers, schools and nurseries are warm and supportive places for families and employees to grow and thrive.
1.0
Sep 24, 2017

Terrible place

Recommend
CEO approval
Business Outlook

Pros

Children, awards of excellence

Cons

Poor management and lazy staff make the job impossible for those who do work hard, hard workers end up doing the job of multiple people

1.0
Apr 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Good training but that's about it, and of course the children are the best part of this job sector, always something different everyday!

Cons

The management is corrupt and don't take accountability for their actions. Will always pass the buck. It seems this company is very money orientated and doesn't care about staff at all. It's all about profit. They want the best however pay minimum!!

Viewing 1 - 3 of 2,396 Reviews

Glassdoor has 3,964 Bright Horizons Family Solutions reviews submitted anonymously by Bright Horizons Family Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Bright Horizons Family Solutions is right for you.