Question 1

Is British Airways a good company to work for?

Accepted Answer

British Airways has an overall rating of 3.7 out of 5, based on over 3,997 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at British Airways to a friend and 61% have a positive outlook for the business. The best reviews about British Airways have been left by employees working as Pilot, Mechanic and Airline Pilot.

Question 2

Does British Airways pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, British Airways employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at British Airways. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at British Airways?

Accepted Answer

63% of British Airways employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated British Airways 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

Question 4

What are the top reviewed jobs at British Airways?

Accepted Answer

Cabin Crew (765), Customer Service Representative (139), Mixed Fleet Cabin Crew (116), Cabin Crew Member (100), Customer Service Advisor (58), Aircraft Mechanic (55), Customer Service Agent (53), Airline Pilot (49), Flight Attendant (44), Customer Service (40), Project Manager (40), Ground Operations Agent (35), Manager (35), Customer Service Manager (33), Pilot (30)

Question 5

What are the pros of working at British Airways according to real employee reviews?

Accepted Answer

"Great colleagues to work with I spent 28 years there and enjoyed it except for the last 18 months" ((in 170 reviews)); "Great to travel and meet great people" ((in 164 reviews)); "Good benefits and discount travel" ((in 124 reviews)); "Fun and good staff to work with" ((in 63 reviews)); "Good opportunities if you are prepared to move around different roles" ((in 61 reviews))

Question 6

What are the cons of working at British Airways according to real employee reviews?

Accepted Answer

"Poor management from the very top to lower managmenet who handled Covid and looking after staff very badly and extremely disorganised." ((in 246 reviews)); "Stressfull demanding and low pay" ((in 204 reviews)); "Long hours and too many short turnarounds on longhaul destinations" ((in 150 reviews)); "Low salary and disdain by management is all you will get even after 10 years in mixed fleet." ((in 91 reviews)); "There is no work life balance and the pay does not reflect the companies expectations." ((in 66 reviews))

Question 7

What are employees saying about British Airways layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about British Airways layoffs and their outlook for job security at British Airways in 2026.

Question 8

What are the top reviewed British Airways locations?

Accepted Answer

Heathrow, London, Gatwick, Newcastle upon Tyne, Harmondsworth, Manchester, Cardiff, Glasgow, Hounslow, West Drayton, Crawley, Didsbury, Llantrisant, Birmingham, Warrington, Newcastle, London Colney, Brighton, Uxbridge, Staines, City of London, Bracknell, Reading, Hove, Aylesbury, Chertsey, Wandsworth, Barry, Londonderry County Borough, Edinburgh

British Airways

British Airways reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Global presence with solid career opportunities, but impersonal environment

Dynamic job with shift swaps but physically demanding

Fantastic workplace with manageable time off

Jobs at British Airways

British Airways reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

British Airways reviews FAQs

Jobs at British Airways