Is Centrica a good company to work for?

Centrica has an overall rating of 3.8 out of 5, based on over 1,273 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 72% of employees would recommend working at Centrica to a friend and 63% have a positive outlook for the business. The best reviews about Centrica have been left by employees working as Customer Service Representative , Analyst and Project Manager .

Does Centrica pay their employees well?

According to anonymously submitted Glassdoor reviews, Centrica employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Centrica. This rating has been stable over the past 12 months.

How satisfied are employees working at Centrica?

72% of Centrica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Centrica 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Centrica?

Analyst (41) , Project Manager (24) , Business Analyst (17) , Customer Service Representative (16) , Customer Service (14) , Software Engineer (11) , Commercial Analyst (9) , Director (9) , Procurement Manager (9) , Software Developer (9) , Engineer (8) , Finance Manager (8) , Intern (8) , Manager (8) , Commercial Manager (7)

What are the pros of working at Centrica according to real employee reviews?

"It has a flexible working environment and people are great" ((in 116 reviews)); "Good benefits and progression overall" ((in 74 reviews)); "work life balance is good" ((in 72 reviews)); "Great colleagues and genuinely flexible" ((in 57 reviews)); "Pay and stability are good" ((in 45 reviews))

What are the cons of working at Centrica according to real employee reviews?

"bad management, ppl lack of goals" ((in 39 reviews)); "Poor leadership (mixed quality at senior level, poor throughout the hierarchy of specific business area)." ((in 26 reviews)); "Too many managers" ((in 20 reviews)); "No career progression and failing strategy" ((in 17 reviews)); "Informal training, this could improve" ((in 9 reviews))

What are employees saying about Centrica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Centrica layoffs and their outlook for job security at Centrica in 2026.

What Centrica locations have received the highest employee ratings?

Stockport , Windsor , Cardiff , Windsor , Manchester , Leeds , London , Leicester

Centrica reviews

3.8

72% would recommend to a friend

(1,105 total reviews)

Chris O Shea

88% approve of CEO

63% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Work/Life balance

3.9

Compensation and benefits

3.8

Culture & values

3.5

Career opportunities

3.4

Senior management

Centrica has an employee rating of 3.8 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Centrica employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Sep 1, 2018

How can a once great British company have been destroyed so badly?!

Finance manager

Recommend

CEO approval

Business Outlook

Pros

The salary is good if you’re after a comfortable safe life. No one ever gets fired for doing a bad job! No one. So if you are looking for a very well paid company where you can work from home as much as you want and people will not notice if you’re not actually doing anything. Centrica is for you.

Cons

The strategy is a joke. And the people implementing it are not bothered about success because they’ll get their big salaries, bonus and job security at the expense of shareholders. No internal promotion. Any time a vacancy arises they look for external candidates from a hip company. In finance you are constantly asked to fudge the forecasts to make it look like managements view of the truth and then they blame “external headwinds” when it isn’t delivered. Not comfortable doing this.

1.0

Nov 6, 2019

Glad to be leaving

Quality analyst

Recommend

CEO approval

Business Outlook

Pros

Good pension scheme after 2 years. Able to work from home.

Cons

Wage rises are small - the bonus system is used instead but then ways are found to reduce payments artificially. Little staff development - but happy to hire a contractor long-term at inflated rates. Promotion dependent on who you know rather that what you know.

1.0

Dec 4, 2019

Used to be good- not anymore.

Sales executive

Recommend

CEO approval

Business Outlook

Pros

good commission package (for now) good sickness policy, maternity etc flexi hours

Cons

constant threat of redundancy changes to job role without prior warning or consent threat of removing a commission scheme which has been paid for around 20+ years and which people have become financially dependant on fear of not being believed if off sick- sickness within my department is at an all time high and role is a lot higher paid than other similar roles- even the money isnt enough any more.

Viewing 1 - 3 of 1,105 Reviews

Jobs at Centrica

Business Customer Contact Agent

Senior Construction Document Controller

Data Governance Analyst

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Centrica

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How can a once great British company have been destroyed so badly?!

Glad to be leaving

Used to be good- not anymore.

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